OpenAI has unveiled ChatGPT Work, an agent able to produce documents, spreadsheets and presentations on its own by connecting to Slack, Teams, Drive or SharePoint. Anthropic had already triggered a stock market drop in the professional services sector with the launch of Claude Cowork; head-on competition over the automation of office work is now established.
The facts
- ChatGPT Work runs on GPT-5.6 to produce deliverables from the files already connected to the company.
- The tool plugs into Slack, Teams, Google Drive, SharePoint, email, CRMs and project management tools.
- Available from July for Pro, Enterprise and Edu plans, then for Plus and Business.
What does the arrival of work agents change for companies?
The change in nature is real: an agent that produces finished deliverables, a report, a spreadsheet, a presentation, and fetches the material itself from the tools the company already uses, goes well beyond an assistant you ask questions. The connection to Slack, Teams, Drive or the CRM is far more than a technical detail: it is what turns a chatbot into a digital colleague, with everything that implies in terms of access to internal data.
The fact that the launch of Claude Cowork was enough to send the professional services sector down on the stock market says it all: the market considers that the automation of knowledge work has stopped being a hypothesis. For companies, the question has moved from “whether” to “which one, for which processes, with what guarantees”: scope of data access, GDPR compliance, compatibility with existing tools, and use cases where the agent genuinely saves time: criteria that weigh far more than the monthly subscription.
AIxH's view
Choosing between these agents comes down to more than price or brand recognition. That is precisely what our AI integration audits help settle, case by case: mapping your processes, identifying where an agent brings a measurable gain, and choosing the tool that respects your security and data governance constraints. For teams that want to get to grips with Claude Cowork before rolling it out, our Claude training in Luxembourg covers writing long documents and working with agents, as part of our AI training programme in Luxembourg.